• Systems Architect (Cloud Technologies)

    Job Location(s) US-NY-New York
    Job ID
    # of Openings
    Unix Engineering
  • Overview

    At IPsoft, the days fly by, just ask our Engineers, who troubleshoot critical issues, examine client metrics, maintain documentation, all while identifying opportunities for automation. Engineers combine solid administration and troubleshooting skills with outstanding customer service skills. They’re adept multi-taskers who juggle assignments and own their projects. 


    • Display your technical prowess and patience to troubleshoot critical issues under pressure
    • Spot opportunities for automation
    • Hone your multitasking skills between tickets and client projects
    • Maintain documentation and SOPs for your clients
    • Examine your clients' metrics to improve SLAs, QoS, MTTRs


    • BA/BS in Computer Science or related field, or equivalent experience
    • Very strong icloud computing troubleshooting skills including: VMWare vCenter, ESXi and cloud orchestration in a multi-tenant environment.
    • Strong networking troubleshooting ability
    • Solid ability to write scripts in some administrative language (Perl, bash, sh, etc)
    • Knowledge of MySQL, java, security and Linux.
    • A love for facing the unknown on a daily basis
    • Excellent interpersonal, verbal and written skills, along with outstanding customer service skills
    • Troubleshoot performance issues within the application, web and database tiers
    • Must work well on a team and have a desire to learn new ideas and technologies
    • Ability to multi-task on several projects at the same time
    • Ability to own projects, proactively driving them to completion within timelines
    • Yearning to grow your skills, knowledge and career!

     Rock Star Qualifications

    • Cloudstack, Nagios, Java, application servers (Tomcat Apache), SAN/NAS and VMware.

    • Configuring and administering MySQL databases and creating queries


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