• Senior/Lead Implementation Architect- AI/ Cognitive Solution (Amelia)

    Job Location(s) US-NY-New York
    Job ID
    # of Openings
  • Overview

    IPsoft is looking for a Senior Architect that can cover both technical detail, and translate business needs to technical solutions, for IPsoft’s market-leading Conversational AI: Amelia. The individual will be part of the overall Architecture Team working closely with the Director of Cognitive Implementation in New York, who is heading the overall Amelia Delivery in the North Americas, as well as with other Senior Management. The mission is to ensure consistent & efficient delivery of business value across all project teams from an Architecture perspective.


    • Establish Architecture/High-Level Design at project start, together with the Project Team – from client workshops to direct project work (e.g., prototypes)
      • Resulting in an encompassing end-to-end view accepted by the Core Project Delivery Team
      • Covering UI/UX, business functionality, technical integration, and deployment, as well as security
    • Consult & guide project teams throughout the Project Lifecycle – ensure proper implementation of architecture
    • Ongoing support of project teams regarding more special topics from on-premise deployments, to selective customer workshops/short training sessions
    • Identify re-usable components, and make sure they are being built-out and re-used
    • Work with the wider organization, including R&D regarding product enhancements/new features
    • Support definition & measurement of business outcomes/KPIs/client reporting
    • Selectively support work on Amelia solutions, such as our Healthcare solution
    • Selectively support demo development & management/PoCs/Pre-sales
    • Support/help guide the wider Technical Leadership and Solutions Architecture community


    • 5+ years Architecture experience in complex enterprise settings/environments
    • 5+ years of experience in leading technical streams or complete projects, with a proven track record in delivering solutions
    • Self-starter with strong interpersonal skills; IPsoft is looking for a “go-to” person
    • Proven ability to effectively communicate with Engineers, Senior Management (up to C-Level), and Client Representatives
    • Ability to deal with ambiguity, strategic agility, manage diversity, and drive for results
    • Pre-sales experience is considered a plus
    • Must be willing to travel 30% (primarily within the NYC Metro Area & surrounding regions) - on average less travel is to be expected though

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