Senior Windows Engineer

US-NY-New York
Job ID
2017-1964
# of Openings
2
Category
Windows Engineering

Overview

IPsoft makes it possible to transform business performance through the employment of digital labor. Every day we automate thousands of IT and business processes for enterprises across a wide range of industries.

 

Behind every 5-star client experience is you -- a client-facing, fearless guru who thrives in a fast-paced, dynamic enterprise environment where you are rewarded for your hard work. Our Windows Administrators manage the server infrastructure of Global Fortune 500 partners/clients and build and improve cognitive solutions on top of IPsoft’s cutting-edge autonomics platform. By automating the mundane chores, our staff is freed to focus on more complex and creative tasks.

Responsibilities

In a Typical Day, you will:

  • Diagnose and remediate issues with Windows Server Infrastructure, and related roles and features, as well as other Microsoft and third-party Windows business infrastructure applications, while identifying recurring issues which can be remediated through automation
  • Work with clients to align our support to their requirements with a high level of attention and intimacy.
  • Identify and Develop automation using PowerShell Scripting to automate repetitive tasks in the client environments. 
  • Document Standard Operating Procedures for troubleshooting.
  • Architect and Manage new projects and deployments of client infrastructure. 
  • Take end responsibility on a technical level for one or multiple clients
  • Ensure that incidents are being actioned within SLA standards
  • Manage (L3) escalations, issues, scheduling, reviews, and mentoring- Escalate outages according to corporate guidelines
  • Identify and develop monitoring checks needed to ensure the stability of client infrastructure.

Qualifications

  • 5+ years’ experience managing an Enterprise infrastructure.
  • Expert level knowledge of Microsoft Enterprise Business Applications. Such as: 
    • Windows Server Infrastructure
    • Directory Services 
    • Exchange
    • SharePoint
    • SCCM
    • SCOM
    • LYNC
  • Comprehensive understanding of PowerShell Scripting and automation practices. 
  • Advanced knowledge of virtualization technologies including; VMware, HyperV and Citrix.
  • Ability to monitor system management consoles across multiple platforms
  • Ability to analyze recurring issues, and work on sustainable solutions

Rock star (Preferred) Qualifications in addition to those required:

  • Knowledge of Cross platform technologies such as Unix, Storage, Networking.
  • Ability to develop in Java, JavaScript, Perl or .Net. 
  • Familiarity with RegEx.

A look at IPsoft's culture:

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