Senior Windows Engineer

US-NY-New York
Job ID
# of Openings
Windows Engineering


IPsoft makes it possible to transform business performance through the employment of digital labor. Every day we automate thousands of IT and business processes for enterprises across a wide range of industries.


Behind every 5-star client experience is you -- a client-facing, fearless guru who thrives in a fast-paced, dynamic enterprise environment where you are rewarded for your hard work. Our Windows Administrators manage the server infrastructure of Global Fortune 500 partners/clients and build and improve cognitive solutions on top of IPsoft’s cutting-edge autonomics platform. By automating the mundane chores, our staff is freed to focus on more complex and creative tasks.


In a Typical Day, you will:

  • Diagnose and remediate issues with Windows Server Infrastructure, and related roles and features, as well as other Microsoft and third-party Windows business infrastructure applications, while identifying recurring issues which can be remediated through automation
  • Work with clients to align our support to their requirements with a high level of attention and intimacy.
  • Identify and Develop automation using PowerShell Scripting to automate repetitive tasks in the client environments. 
  • Document Standard Operating Procedures for troubleshooting.
  • Architect and Manage new projects and deployments of client infrastructure. 
  • Take end responsibility on a technical level for one or multiple clients
  • Ensure that incidents are being actioned within SLA standards
  • Manage (L3) escalations, issues, scheduling, reviews, and mentoring- Escalate outages according to corporate guidelines
  • Identify and develop monitoring checks needed to ensure the stability of client infrastructure.


  • 5+ years’ experience managing an Enterprise infrastructure.
  • Expert level knowledge of Microsoft Enterprise Business Applications. Such as: 
    • Windows Server Infrastructure
    • Directory Services 
    • Exchange
    • SharePoint
    • SCCM
    • SCOM
    • LYNC
  • Comprehensive understanding of PowerShell Scripting and automation practices. 
  • Advanced knowledge of virtualization technologies including; VMware, HyperV and Citrix.
  • Ability to monitor system management consoles across multiple platforms
  • Ability to analyze recurring issues, and work on sustainable solutions

Rock star (Preferred) Qualifications in addition to those required:

  • Knowledge of Cross platform technologies such as Unix, Storage, Networking.
  • Ability to develop in Java, JavaScript, Perl or .Net. 
  • Familiarity with RegEx.

A look at IPsoft's culture:


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