User Experience Designer

Job ID
# of Openings


User Experience designers work collaboratively as a key part of our UX team to identify specific user/client needs and engage in ideating/evaluating initial concepts for how to apply IPsoft’s artificial intelligent agent Amelia.


Designers are expected to consider the project from a high level and how it fits in to an overall service, but also consider the fine details of user interface design across devices, and flows to help users achieve their goals. The role of a visual designer is to approach each project with a focus on interpreting/developing the client’s existing experiences into an engaging AI driven user experience. Designers must be able to apply and communicate solid rationale as part of their creative process and at all times execute to the highest standards.


UX Designers are responsible for the conceptual development, direction and delivery of visual design of the interface that Amelia dynamically controls; including iconography, responsive layouts, data visualization, information design, and typography. They possess excellent hands on visual design skills with a strong sense of graphic, web and native app design, and a high level of understanding of visual solutions that work across all devices, (a mobile first approach). They contribute to the overall experience design aspect of projects and pitches, and have an appreciation of delightful CX design. The Visual Designer can communicate effectively, clearly articulate ideas and possess a commercial understanding and awareness.


Designing corporate identities, logos, logotype, illustrations, iconography, print and marketing brochures a huge plus.


  • Apply conceptual thinking to create world-class digital services across multiple platforms, smartly bringing together user needs, business goals and technical realities
  • Translate concepts into designs that illustrate simplicity despite system complexity
  • Create instant tangibility for the IPsoft team and the client through storytelling and rapid prototyping methods, ranging from paper sketching to digital prototyping
  • Develop the visual interface design through storyboards, scenarios, mood boards, iconography, photography and illustrations
  • Produce and direct animation/motion solutions and demos
  • Give data meaning through excellent information design and achievable visualizations
  • Create light weight style guides and brand guidelines (for web and print) to supplement prototypes for our implementation partners
  • Work closely with development teams to ensure that design specifications are implemented
  • Continually strive to exceed client expectations


  • We expect the successful Visual Design Candidates to have 2-4 years experience of delivering design solutions for various clients.

  • The candidate must thrive working in a collaborative team environment.

  • Working knowledge of design and prototyping tools, such as Photoshop, Sketch, Invision, Illustrator, Aftereffects, Principle, and Indesign
  • Knowledge of web based technologies and mobile operating systems and their impact on the feasibility of design solutions-mobile first approach
  • Demonstrable skills in illustration, photography, and iconography design.
  • Professional, flexible, and able to succeed in a rapidly changing environment.
  • Strong organizational, time management skills.
  • Passionate and enthusiastic about excellence and attention to detail.
  • Seeks out opportunities for self-development and continuing education.
  • Develops and maintains open honest and trusting relationships.
  • Has a sense of humor and can remain calm under pressure.
  • Goes above and beyond prescribed duties as and when required.
  • Fluent in English



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